Mercury Gift Cards

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Gift cards from Mercury Payment Systems work the same way, and are set up in the same way as RPOWER gift cards.

Contents

Gift Cards

Mercury's gift card program is robust and flexible, whether implemented at a single store restaurant or a multi-unit chain. Customers can purchase a gift card at one location, increase its balance at another location, and make purchases at all locations. This article details the implementation and setup of a Mercury gift card program.

Obtain CUSCNX.INI file

Contact your representative at Mercury Payment Systems and tell them you are setting up gift cards for your customer.

Mercury will email the appropriate credential information to office.manager@rpower.com.

RPOWER will return to the dealer the cuscnx.ini.

CUSCNX.INI

Cuscnx.ini contains the parameters used by RPOWER to control the specific behaviors of each gift (and loyalty) program. Multiple programs within one site are supported through the use of mutiple setup entries within the cuscnx.ini.

The file will be copied to the dealer's ftp folder, and will be found in the format DealerShortName_CustomerName_cuscnx.ini.

Navigate to:

 X:\rpower\winrun\ini (where X is the system shared drive letter)

...and copy the .ini file here.

  • Important: Rename the file to cuscnx.ini.
  • Important: Be sure that Hide extensions for known file types is not selected. (Windows Explorer, Tools, Folder Options, View)
  • Important: RPOWER MUST be restarted on all workstations for cuscnx.ini to load. (Shortcut - Manager/System Maintenance/Enter Site Code does exactly that).

Below is a sample Mercury cuscnx.ini:

[Setup]
SERVICE=MPSGIFT

[SERVICE MPSGIFT]
Type=MPS
Server=localhost:32112 ;
HostIP=w1.mercurypay.com:443
UseDNS=1
HostHTTPS=1
HostTarget=/ws/ws.asmx
HostTimeout=9
; Donatos
MerchantID=2A3765ABcA59D03B6250D6386356D0250136A14D0636C9386056D2384E4F52
;Test=QW1,60501..............;
;Test=QW2,60501..............;
;Test=QW3,60501..............;
;Test=QW4,60501..............;
;Test=QW5,77........;

; id= only up to 7 characters!
CardRule=type=4,subt=1,id=DGIFT,name=Donatos Gift,
  ,len=19:10:10,pre=60501,man=1,cvc=2:3:0 TranFlags=CD,ED,A,D,NC TenderKey=1
SettleGroup=1 AcctPrefix=GC

Port Forwarding

No port forwarding is necessary with Mercury gift cards

RPOWER Setup

Configure Gift Card Redeemed Payment Method

Navigate to Manager, System Setup, Payment Methods and Add New

The important fields are:

Name: Gift Card Redeemed

Apply Sales Tax?: Y

Ask $ Tendered?: Checked

Put $ over on tip?: Checked

Detail report?: Customer choice - whether or not to show gift card detail in the close day report, much like credit card detail

Type: C $On-line (CRM) Charge

# G/C Copies: Probably 2 - Guest check copies

Tender key/type #: Usually 1. This is what ties the payment method to the program defined in cuscnx.ini through the Tender Key entry.

Print for tip & signature: Probably checked

"Pre-pay" (debit)?: Checked - Defines behavior

Auto-pay on swipe?: Checked - When swiped, system assumes payment operation

Department: Gift Card or Other

  • Important: Changes to Payment Methods require a restart of RPOWER (Tip: use Manager Functions, System Maintenance, Enter Site Code to do just that).

Create Gift Card Sold Menu Sales Category

Navigate to Manager, System Setup, Menu Sales Categories and Add New

The important fields are:

Name: Gift Card Sold

HASH (throw away)?: Checked

No Tax

Allow combine check?: Checked

Gift Card/CRM rec'd: Checked

OK to split?: Checked

Day/Times: All Days and Times

Department: Gift Card Sold

Itemizers: All Items - to allow discounts

Create Gift Card Sold Menu Item

Navigate to Manager, Menu Setup

Choose a menu panel on which to place the menu item, Open Keys maybe?

Choose a menu button on which to place the menu item

From the list of Menu Items select Add New

Select Regular Menu Item

The important fields are:

Name: Gift Card Sold

Item Type: Regular Menu Item

Category: Gift Card Sold

Ask amount?: Checked - to allow entry of any amount

Multiple preset amount gift card sold items may also be created. On those, Ask amount? would not be checked and the name and price would be filled appropriately, e.g., 25$ Gift Card, with Price/Level at 25.00

Gift Card Operations - Purchase and Redemption

Selling a gift card

Selling a gift card is like selling any other menu item.

On a server workstation, start a new guest check or pick up an existing one. Navigate to the panel containing Gift Card Sold and touch it. At the Amount for Gift Card Sold prompt, enter the purchase amount and touch OK.

At the Gift Card Sold... prompt, swipe the card through the magnetic swipe reader or enter the card number using the numeric keypad.

Enter CVC
  • Note: If the card number is manually entered, depending upon system programming, a CVC (Card Validation Code) may be required. The CVC is a four digit number normally printed on the back of the card.
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Pay the check normally. A receipt will be printed showing an invoice number for future reference, the gift card number, and the current balance.

On a Bar, Cashier or Cash Register type workstation, assuming cash sales are permitted, it is not necessary to start a guest check, tab or counter check, simply navigate to the menu panel containing Gift Card Sold and touch it, Enter the purchase amount and touch OK.

Caption

At the Gift Card Sold... prompt, swipe the card through the magnetic swipe reader or enter the card number using the numeric keypad.

Use Cash to close the transaction to cash, or swipe a credit card,

Caption

Querying a Gift Card Balance

To check the balance on a gift card, on a passcode sercure workstation, passcode in and swipe the card; on any type of non-secure workstation, outside of a sales transaction, swipe the card.

The balance is displayed.

Caption

Touch OK to exit or touch Print to print a balance chit

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Caption

Redeeming a gift card

The procedure for redeeming a gift card is identical to that for tendering a credit card,

Pick up the check to be paid, and, from the order entry window, swipe the card.

At the Amount Authorized... prompt, touch OK to close the check to the gift card, or enter an amount to split tender the check,

RPOWER prints a receipt, typically with tip and total lines,

Close the check normally to add the tip.

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