Level Up System Configuration
Level Up offers payment processing and marketing services. Once enrolled, a customer may pay for their purchases by presenting a QR code, displayed on their smartphone, to the merchant's Level Up scanner. This article will discuss the setup and implementation of Level Up with RPOWER.
Level Up currently charges the merchant a flat 2% fee for payment processing, and a 25% fee for redeemed promotions offered through their email marketing service. A proprietary scanner is provided to the merchant for $50.00.
- Note: RPOWER version 11010901 or higher is required for Level Up support.
- Note: As of January 1, 2014, Dealer pricing for the Level Up interface has not been finalized. Call RPOWER for details as needed.
Level Up is targeted toward the quick service and retail markets where customer interaction occurs at the point of sale. After launching the Level Up app, the customer has the option of including a tip, from 0% to 50% in 5% increments, and 18%. A unique QR code is then created by the app. At any time during the transaction, the customer presents the code to the Level Up scanner. RPOWER captures the code, and changes the top-left Cash button to a Level Up button, awaiting finalization by the cashier.
Complete an order form and Level Up setup sheet (both found in ftp:
rpower.dyndns.org\_Dealer FTP\ORDER FORMS & SETUP SHEETS) and email to firstname.lastname@example.org. Be sure to include the Level Up supplied user name, password and location code.
RPOWER will copy a cuscnx.ini (see next section) to the dealer's ftp folder, and will be found in the format DealerShortName_CustomerName_cuscnx.ini.
Cuscnx.ini contains the parameters used by RPOWER to control the inteface to Level Up.
X:\rpower\winrun\ini (where X is the system shared drive letter)
...and copy the .ini file here.
- Important: Rename the file to cuscnx.ini.
- Important: Be sure that
Hide extensions for known file typesis not selected. (Windows Explorer, Tools, Folder Options, View)
- Important: RPOWER MUST be restarted on all workstations for cuscnx.ini to load. (Shortcut - Manager/System Maintenance/Enter Site Code does exactly that).
A sample cuscnx.ini is shown below:
[Setup] Service=LevelUP [SERVICE LevelUP] Type=LEVELUP Server=localhost:32112 Test=QW1,:LU0407000EUCYXYODZJ1ZND=99994020000LU? ; Site Name ; serno-username-password-locationid ; XXXX-XXXXXXXXXXX-XXXXXXX-XXXX MerchantID=XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX CardRule=type=4,subt=7,id=LEVELUP,name=The Level Up,len=23,pre=LU,bc=1,man=0 CusFlags=ANON,PPAY ; Add LOYL for LevelUp Loyalty TranFlags=CD ; ED=For LevelUp Gift - Only needed to Add Money to A LevelUp Gift Card; FQ=for Level Up Loyalty TenderKey=7 SettleGroup=1 AcctPrefix=TLU AcmItemizers=All Items,Tax,Tip,Grat
Configure Level Up Payment Method
Navigate to Manager, System Setup, Payment Methods and Add New
The important fields are:
Name: Level Up
Apply Sales Tax?: Y
Ask $ Tendered?: Checked
Detail report?: Customer choice - whether or not to show Level Up transaction detail in the close day report, much like credit card detail.
Type: C $On-line (CRM) Charge
Force receipt print?: Checked
Tender key/type #: Usually 4. This is what ties the payment method to the program defined in cuscnx.ini through the
Tender Key entry.
"Pre-pay" (debit)?: Checked
Department: Level Up or Other
- Important: Changes to
Payment Methodsrequire a restart of RPOWER (Tip: use Manager Functions, System Maintenance, Enter Site Code to do just that).
Visit the following Level Up link for instructions on connecting hardware:
The scanner uses a wedge interface, mimicking a keyboard, so no setup within RPOWER is required.
At any time after the transaction has begun, the customer may present the QR code to the Level UP Scanner. RPOWER captures the code information, and replaces the top-left Cash button with a Level Up button.
To finalize the transaction, the cashier touches Level Up, and OK at the
Amount Tendered prompt (The payment may also be split tendered by entering an amount less than the balance due).
The transaction is complete
- Note: Level Up transactions may be reversed by re-opening the check using Paid CheckReview and either voiding the check entirely, or by closing the check to another payment method.
- Note: Refund/Return is NOT supported for Level Up transactions.